Monitoring member attendance

There are many reasons to analyse a member’s attendance; Maybe they’re not getting the results they’re desiring, maybe they’re in danger of leaving, maybe they’re late cancelling too often or maybe they’re even over-training. What ever the reason is, with Influx, you can jump into more detail about a member’s attendance history including no-shows, late-cancels and plain cancels. Simply click on the ‘more’ button on the attendance box on any member’s profile page. Here you will see, month by month, their attendance in detail and graphed per day.

attendance_graph

Straight away we can see some pretty good attendance for this particular month, some cancellations but only one late cancel. Jump forward a month and we can see an immediate difference…

attendance_graph2

It’s important to understand member attendance patterns for many reasons and the member attendance page makes this easy.