While we're pretty busy most of the time building simple to use software, we do take some time out to post updates on new features, our thoughts on the wider health industry, and tell stories of our journey here.
There’s never too many chances to make an impact, reinforce your brand or have a little fun so we’ve added program header images to your programs (or class types). Uploading a header image is easy, go to Settings>Programs and select a program where you’ll now see an upload image button. You can scale and crop … Continue reading Program header images
Sometimes a door entry (or visit) can get recorded in error. You searched for the wrong person or someone swiped themselves in twice after hanging out at the reception desk too long. However it happens you might want to clean that up for accurate record keeping and now you can. Simply select the most recent … Continue reading Door entry delete functionality
It doesn’t matter how important an appointment is, there’s always something that can happen to cause your most diligent client to forget. As such we’ve introduced appointment reminders that will txt or email your client 24 hours before you’re expecting to be seeing them. Minimising missed appointments is great for your clients, your coaches and … Continue reading Appointment txt and email reminders
If you’re using the whiteboard feature for WOD planning and tracking, we’ve just added a month view to make your planning easier. Select any day to add workouts as per the week view or select the week number to jump to a specific week. A great way to get a better feel for your programming.
We think giving contextual information to your coaches/instructors is a great idea and today we added another little piece of info, the ‘new’ label. If a member has a joined date less than 30 days old, they’ll get the ‘new’ leaf next to their name on the class list. That way the instructor gets the … Continue reading New member label added to class view
We’ve improved the planner for recurring classes. If you want to modify a scheduled class you can now change the start time, duration and location without ending the series. You can also choose to apply other changes to the whole series or future unrun classes.
Lots of people have liked the templates we added to the system emails and now you can add your own branding to your newsletters by selecting a layout when you create them. Give your emails that extra branded polish they deserve. Uploading a single image can transform the brand impact of your emails.
You will likely be familiar with our “booking exclusion” period in your settings. This controls how far ahead of a class that members can book. As each gym is different, this can vary wildly from 24 hours to 0 minutes depending on how much prep is required or instructor notice given for bigger classes. The … Continue reading Program specific booking exclusion
We’ve just released the ability to embed a signup form on your website to expand on the new embeddable timetable we released last year. You can find it, and how to use it, under Comms>Forms Whilst commonly signing up involves a visit to the gym, many times you want the ability to complete the agreement … Continue reading Embeddable signup form
Signing waivers is, depending on your country’s laws, a necessary evil when dealing with client and them gyms separation of responsibilities. As such we’ve designed our waiver system for maximum flexibility. You can enter any text you like, styled to suit your needs with appropriate editable confirmation lines on for the checkbox. As well as … Continue reading Waivers functionality launched