Member Management

Great gyms thrive on excellent member management.

The heart of your community

Stay informed, take action, and build lasting relationships — all from one intuitive hub.

Everything on one screen

Stop opening five different pages to answer a member question. Memberships, payments, bookings, waivers, attendance, notes, family accounts and alerts are all visible instantly.

Never miss an issue

Overdue invoices, failed payments, expired memberships, pending invites and missing information flagged automatically.

Built around attendance

Know who is training, who has stopped showing up, and who needs attention before they cancel.

Complete member timeline

See bookings, attendance, results, payments, notes, and communication in one place.

Connect member records

Link family members together, manage shared billing, and keep emergency contacts updated.

New member journey

See new sign-ups, pending invitations, and onboarding progress from first visit to full membership.

Every step supports member success

Easy to monitor attendance, personalize communication, and manage member waivers.

Member Profile & Engagement Screenshot
Member Management Dashboard

Built to be simple

Tailor memberships and passes with flexible access, visit counts, and limits for each class program.

Visitor tracking

A snapshot of who's dropping by and how often. Stay connected and turn casual visitors into loyal members.

Member milestones

Celebrate birthdays, anniversaries, visit milestones, and achievements that strengthen member relationships.

Members on hold

Keep track of paused memberships and upcoming return dates so members don't slip through the cracks.

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